privacy and cookies policy
Privacy & Cookies
Our Privacy Principles and Their Implications
Our Power prioritizes the protection of your privacy, and our handling of your personal information is outlined in this Privacy Notice.
Ensure transparency regarding the information we gather
We strive to ensure that our users comprehend the types of information AutoBid collects and the benefits they receive in exchange.
Our goal is to clarify to our users the data we collect from them and our intended use of that information. In instances where we employ methods to gather data without direct user input, we will inform our customers and provide options to restrict such collection.
Facilitate user access to and modification of their data
Maintaining accurate user information is essential for delivering a seamless customer experience.
We will implement systems that allow our users to access information pertaining to their accounts and other interactions with AutoBid. We aim to enable our customers and users to easily amend any incorrect or outdated information.
Act as stewards of user data and privacy
Users place their trust in us to safeguard their personal information and expect us to handle it responsibly.
We maintain privacy and security programs that adhere to best practices for managing personal data throughout its lifecycle, from collection to disposal.
Uphold accountability for our privacy obligations
We take our privacy commitments seriously and adhere to high standards.
Our program considers legal obligations and our promises to customers, ensuring a reliable experience when engaging with AutoBid.
Provide users with significant privacy choices
We recognize the importance of personal information control.
We offer our users genuine and practical options regarding the information they choose to share with us and its usage, along with transparency about these choices and how they can be modified.
Restrict the sharing of customer information
We limit the dissemination of customer information and ensure our users are aware of the situations in which we might share data outside of AutoBid, as well as the options available regarding the extent of such sharing.
1. Introduction
This Privacy Notice dictates how we manage your personal data. As the controller of the personal information we collect and utilize, AutoBid is committed to treating your data with confidentiality and in compliance with relevant data protection laws. Your personal information will only be disclosed to third parties in alignment with the provisions of this Privacy Notice.
This Privacy Notice outlines the following aspects:
– The definition of personal information
– The methods by which we gather your personal information
– The categories of personal information we collect
– The purposes for which we utilize your personal information
– The legal grounds for processing your personal information
– The circumstances under which we share your personal information
– The duration for which we retain your personal information
– The measures we implement to ensure the security of your personal information
– The transfer of your personal information to overseas entities
– Your rights concerning your personal information
– The procedure for lodging complaints and contacting us
Any modifications to the manner in which your personal information is handled will result in an update to this Privacy Notice.
2. Definition of Personal Information
Personal information encompasses any data that provides insight into your identity. This includes details such as your name, contact information, date of birth, bank account information, or any other data regarding your needs or circumstances that could facilitate your identification.
References to personal information within this privacy notice will also pertain to personal data and, where applicable, special categories of personal data.
3. Types of Personal Information We Collect
We will gather your full name and contact information (including phone number, email address, and postal address) whenever you interact with us. We will not collect personal information that is categorized as “special” under data protection laws.
Furthermore, if we are delivering a service to you or on your behalf, and it is mandated by law, we will obtain information related to your identity. This will include at least one form of photographic identification (such as a passport, driving license, or ID card) and one document that verifies your residence (such as a recent utility bill).
We will also inquire whether you have any relatives or close associates employed at AutoBid to assess potential conflicts of interest and determine how to address them in compliance with our legal and regulatory responsibilities.
Depending on the specific service we provide to you (or on your behalf), we may collect additional personal information as outlined below.
4. Purchase, Sale.
If you choose to buy or sell through our services:
We will gather a contact telephone number to facilitate communication regarding the scheduling of viewings and to keep you informed about the progress of the sale. If you have expressed interest in purchasing a specific vehicle, we will utilize your contact information to provide responses, which may include offering alternative vehicles to assist in your search.
In cases where you are not the legal owner of the vehicle, we will request documentation to verify your authority to sell, such as a Power of Attorney, Guardianship Order, or Grant of Probate.
When you engage with AutoBid, we may collect necessary information to verify your identity in compliance with anti-money laundering and counter-terrorism financing regulations. If we are interacting with an organization, such as a company, trust, or charity, we may need to gather personal information regarding the beneficiaries and individuals in control of the entity. This may encompass, but is not limited to, identity verification and address documentation. Additionally, we may need to collect information about other individuals with an interest in the vehicles who are not classified as our customers.
We will also collect your bank account information to facilitate payments to the buyer, seller, or third-party agents.
In instances where we collaborate with third parties, such as solicitors, mechanics, or multiple agents, we may need to share these documents based on legitimate interests.
We utilize CCTV throughout all our services, including inspections, photography, collection, and delivery, for legal reasons. This process involves capturing your image, which qualifies as personal data. We regard this practice as strictly necessary; therefore, by creating an account on our platform, you consent to this condition.
If you opt to subscribe for research, news, or additional market updates from us, we will also gather information regarding your income and the specific types of content you wish to receive, in addition to the aforementioned details.
5. Alternative applications of your personal information
In the event that we sell a portion of our business or merge with another entity, your information may be shared with our advisors, potential buyers, or joint venture partners, along with their advisors. Should this situation arise, the new proprietors of the business will be restricted to utilizing your information in a manner consistent with the terms outlined in this privacy notice.
We will disclose personal information to our regulatory bodies, governmental or quasi-governmental organizations, law enforcement agencies, and judicial entities as necessary to fulfil our legal and regulatory responsibilities.
We may engage third-party service providers who handle personal information on our behalf to deliver services to us. This encompasses IT system providers, IT contractors, and third-party referencing or screening agencies aimed at preventing and detecting criminal activity.
Your personal information may be shared with individuals within the Our Power Group on a need-to-know basis to ensure we can meet our commitments to you.
We will maintain your personal information within our client management systems and utilize it to send you marketing communications regarding similar services offered by Our Power that align with those you have requested. You have the option to opt out of receiving such information at any time.
6. What happens if you do not provide information that we request?
We need some of your personal information to perform the services you have requested from us. For example:
- where we are selling a vehicle on your behalf, we need to know your contact information so that we can update you with information on viewings, offers and the progress of the sale; and
We also need some information so that we can comply with our legal obligations. For example, we may need identity documents from you to meet our obligations to prevent fraud and money laundering.
If you do not provide the information required for these purposes, we will not be able to perform our contract with you and may not be able to provide services to you or continue to provide certain services to you. We will explain when this is the case at the point where we collect information from you.
7. How we keep your informationsecure
The protection of your information is of utmost importance to us, and we have implemented various measures to prevent unauthorized access to your personal data. These measures include, but are not limited to:
Our client files are securely stored within our client management systems, with access limited to authorized personnel who require this information for legitimate business purposes.
Physical documents are kept in locked cabinets to ensure their security.
All data is hosted in data centers equipped with systems and safeguards designed to protect against unauthorized access and other external threats that could compromise your personal information. Access to these facilities is strictly controlled and limited to essential personnel only.
We restrict access to personal information to Our Power employees, workers, and other individuals within the Our Power Group on a need-to-know basis. Additionally, we provide training for those Our Power employees and workers who require access to personal information to ensure they understand the importance of data security.
8. For how long do we keep your personal information
The duration for which we retain your personal information is contingent upon the specific service you have requested. In some instances, the retention period may extend beyond the timeframe of service provision, particularly when we are required by law or regulation to hold personal information for an extended duration, or if it is necessary to keep the information for potential legal claims.
9. Your rights in relation to your personal information
You possess several rights regarding your personal information, which include the following:
– The right to be informed about the manner in which we utilize your personal information.
– The right to access the personal information we hold about you.
– The right to request corrections to your personal information if you believe it to be incorrect, incomplete, or inaccurate.
– The right to request the deletion of your personal information under specific conditions:
– If Our Power continues to process your personal information beyond the necessary period for the purpose for which it was initially collected.
– If Our Power is processing your information based on your consent and you choose to withdraw that consent.
– If Our Power is processing your information based on legitimate interests and you object to this processing, provided there are no overriding compelling grounds for us to continue.
– If your personal information has been processed unlawfully, violating data protection legislation.
– If deletion is required to fulfil a legal obligation.
– The right to request a restriction on our data processing activities if you believe that:
– Your personal information is inaccurate.
– Our processing of your personal information is unlawful.
– We no longer require the personal information, but you need us to retain it for the purpose of establishing, exercising, or defending a legal claim.
– You have raised an objection to our use of your personal information.
– The right to obtain a copy of certain personal information you have provided to us in a commonly used electronic format. This right pertains to the personal information necessary for us to fulfil our agreement with you and any information processed based on your consent.
You have the right to object to our processing of your personal data when we base this processing on legitimate interests or the execution of a public interest task. Should you submit an objection, we will conduct an evaluation to ascertain whether we possess a compelling legitimate reason that allows us to continue processing your personal information. Additionally, you have the right not to be subjected to fully automated decisions that have legal consequences or could significantly impact you.
If you wish to exercise any of your rights, please reach out to us at office@autobid.london.
Please be aware that we will maintain a record of your request to exercise your rights, along with our response, to ensure compliance with our data protection responsibilities and to address any inquiries, complaints, or claims related to your request. This record will be retained in accordance with our retention policies outlined in section 6 above.
10. Complaints and Contact Information
If you have any concerns regarding our use of your personal information, please contact the Customer Relations Officer at office@autobid.london, who will endeavour to resolve the matter. If we are unable to address your concern satisfactorily, you have the right to file a complaint with the data protection authority in your country (the Information Commissioner in the UK). Should you require further information on how to reach your local data protection authority, please do not hesitate to contact us at office@autobid.london.
The Implementation of Cookies by Our Power
11. Defining a Cookie
A cookie is a small text file that is stored on your computer when you access specific websites, enabling the website to identify the user’s device. Cookies facilitate smoother navigation across websites, support various functionalities, and supply data to the website’s administrators.
12. Which Cookies Does Our Power Utilize?
While you explore our website, we automatically employ cookies that are essential for the site’s performance and functionality. Non-essential cookies will only be activated if you grant us permission by selecting ‘Allow all cookies’ in the cookies notification banner.
The table below outlines the cookies utilized by this website, along with descriptions of their functions.
Purpose
Facebook, may use cookies, web beacons, and other storage technologies to collect or receive specific types of information and AutoBid may use that information to provide targeted ads.
More information
For more information: https://en-gb.facebook.com/help/568137493302217
GOOGLE ADS
Purpose
The AutoBid Website uses Google Adwords to remarket or use similar audiences to display adverts on other 3rd party websites.
More information
To opt out: https://support.google.com/ads/answer/2662922?hl=en-GB
GOOGLE ANALYTHICS
Purpose
The AutoBid Website uses Google Analytics, a web analytics service provided by Google. This sets a cookie in order to evaluate your use of our website and compile reports for us on activity of our website.
More information
How to reject or delete this cookie – http://www.google.com/intl/en/privacypolicy.html
You can also opt out here –
https://tools.google.com/dlpage/gaoptout/
13. How can I limit or remove cookies?
Thirteen of the cookies utilized on our website are crucial for its functionality and have already been established. While you have the option to delete or block all cookies from this site, please note that doing so may affect the website’s performance.
Your web browser may offer features to limit or remove cookies associated with this website. You can find guidance on this in the Help section of your browser. Additionally, you may refer to www.allaboutcookies.org for comprehensive information regarding cookies and instructions on managing them on your device.
If you wish to opt out of being tracked by Google Analytics across all websites, please visit http://tools.google.com/dlpage/gaoptout.