FAQ
Shoud we buy from a car dealer or go private ?
When considering the purchase of a vehicle, potential buyers often face a crucial decision: should they buy from a dealership at a higher price or opt for a private seller who offers the car sold as seen? This debate hinges on two main factors: cost and security. Buying from a car dealer typically entails a higher price tag, but it also comes with significant advantages, such as warranties and consumer protection. Dealerships often provide a warranty that covers certain repairs for a specified duration, which can be invaluable if unexpected issues arise shortly after the purchase. This peace of mind can be particularly important for first-time buyers or those unfamiliar with car mechanics. On the other hand, purchasing from a private seller can be financially appealing, as these transactions usually come with a lower purchase price. However, this option carries inherent risks. Without a warranty, buyers assume full responsibility for any repairs or issues that may occur after the sale. The phrase 'sold as seen' implies that the buyer must conduct thorough due diligence, which can be time-consuming and requires some automotive knowledge. Ultimately, the choice between a dealer and a private seller involves weighing the immediate cost against potential long-term expenses. While buying from a dealer may seem more expensive upfront, the warranty can save buyers from significant repair costs down the line. Conversely, private sales can offer savings, but buyers must be prepared to face the uncertainty of potential vehicle issues. Each option comes with its own merits and challenges, and the decision should be based on the buyer's individual circumstances and risk tolerance.
What makes your platform different from other car buying options?
We're exclusively focused on connecting private buyers with private sellers, eliminating dealership markups. Our platform offers around 20% savings compared to dealership prices while providing the same legal protections and quality assurance you'd expect from a professional dealer.
What does "Bid, Buy, Drive" mean?
It's our simple three-step process: participate in our auctions by bidding on vehicles, purchase your chosen car at a fair private price, and drive away knowing you've made a smart buying decision with full legal protection.
Vehicle Inspections & Quality
What inspections do vehicles undergo? Each car receives: Comprehensive vehicle history verification (mileage accuracy, theft reports, legal sale status) Assessment of accident history and major repairs Outstanding finance checks Write-off and repair history verification 190-point computer diagnostic inspection covering fuel system, exhaust, underside, clutch, transmission, engine compression, brake hydraulics, suspension, and water pump
What is the grading system?
After inspection, vehicles receive a Grade rating that reflects their overall condition. Any defects or normal wear and tear are clearly highlighted in the vehicle description with photographic evidence accessible through the Details button.
How do the auctions work?
Our London-based auctions feature exclusively private seller vehicles. You can bid on inspected, certified cars knowing you're getting transparent pricing and quality assurance.
Do I need to be in London to participate?
While our auctions are London-based, we welcome buyers from across the UK. Vehicle collection arrangements can be discussed after successful bidding.
Can I inspect the car before bidding?
Certainly. All inspection reports, photographs, and vehicle history are accessible prior to placing your bid. The detailed documentation enables you to make a well-informed decision. However, we have developed a more straightforward version featuring a 360-degree virtual reality viewing, allowing you to accomplish all of this from the comfort of your sofa.
What happens after I win an auction?
After successfully placing a bid on a vehicle, you can swiftly finalize the purchase directly with us, guaranteeing a smooth and legally compliant transaction, as well as arranging for collection or delivery to your door.
What legal protections do I have as a buyer?
You receive the same legal safeguards typically offered by dealers, combined with the fair pricing of private sales. Our platform ensures all transactions comply with relevant consumer protection laws.
What warranty do you offer?
We provide all buyers with a comprehensive 12-month warranty, giving you peace of mind with your purchase.
What if the car doesn't match the description?
We offer a full refund option if the vehicle doesn't match the provided description. Our commitment to integrity means we won't list questionable vehicles on our platform.
How much can I really save?
Our platform typically offers around 20% savings compared to dealership prices because you're buying directly from private sellers without dealership overhead and markup.
Are there any other fees?
We believe in transparent pricing. All fees and costs are clearly outlined before you commit to any purchase.
How do you keep prices fair?
By connecting private buyers with private sellers and acting as neutral facilitators, we eliminate the profit margins that dealerships typically add while maintaining quality and legal standards.
Who are the sellers on your platform?
All sellers are private individuals looking to sell their personal vehicles. We don't work with dealers or trade sellers, ensuring genuine private-to-private transactions.
How do you verify sellers?
We conduct a comprehensive evaluation of all sellers and confirm their legal authority to sell the vehicle. This includes verifying any outstanding finance and establishing ownership. Additionally, we inspect the car on your behalf and provide a grading to facilitate your prompt decision-making.
How can I trust this process?
Our reputation is paramount to our business. We maintain strict standards, provide comprehensive warranties, offer full refunds for misrepresented vehicles, and follow industry best practices for inspections and transactions.
Our unique selling points: "best of both worlds"
-20% savings compared to dealerships -Private-to-private transactions without dealer markups -Professional quality assurance through rigorous inspections -Legal protection typically only found with dealers -12-month warranty and refund guarantees